Just bought a 2m section of flexible tube for a gas stove, and the sales clerk asked first for my phone number, to which I replied “I don’t have one”. Then she asked me for my name, to which I replied “I’ll pay in cash”. She then insisted it was so “the cashier will call you by name”, to which I replied “I’m not giving you my name, I’ll pay in cash”. [Edit: she apparently got a bit upset when I refused to give info, but ended up entering “no name” according to the receipt]
Am I wrong for not wanting to give personal data for an item paid in cash, in person? No other hardware store ever asks me for my personal info.
I work in retail at a small business. Our boss wants us to get the name and email of everyone we can. He’s got some belief that it’s useful. It is nice to get someone’s name just so we can connect a receipt to a name in case of a return. None of us really push it much though, I don’t even ask if people are buying something small.