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Joined 3 years ago
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Cake day: June 20th, 2023

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  • Doordash support is absolutely the worst. My credit card gives me free credits towards Doordash every month, but for some reason I can’t use it, and calling doordash and speaking with support is a nightmare. I have been given ever excuse possible about what the problem is, without any effort taken to actually address it.

    I don’t necessarily blame the support agents, they just don’t seem to have any ability or knowledge to actually look into account level issues, which is a company issue. Trying to debug the issue, you start to notice a lot of other weird things with the app and their processes which seem like things are held together with shoestrings behind the scenes. At this point I have just given up, since I felt like I spent more effort on the phone with their support than the credits are actually worth.