The woman didn’t sign a EULA with the vendor.

I would say your three reqs are met.

Sue the software company for defamation.

It’s not important that you believe in ghosts. It’s only important that they believe in themselves.

It’s funny to me to see people mythologize how perfect video games were before they could be remotely updated.

Sure, game developers rely on fix-it-later updates much more than they should today, but games had bugs back then too.