Because DVRs exist.

Not Dish itself but Sling TV let’s you do this

Anything that slows you down keeps you from utilizing it more and impacting their service costs.

You think they give even one single fuck how much customer satisfaction you have?

Remember how folks used to say “if you’re not paying, you’re the product”? (That, of course, was never actually true. There’s tons of, for instance, FOSS software out there that legitimately has no ulterior motives or strings attached, potentially aside from copyleft obligations that you don’t try to turn FOSS into proprietary software. But it was true to a certain point.)

Well now that’s true even if you are paying. To them you’re just a revenue source to be milked. They don’t care if you’re happy. Switching to a competitor probably won’t help any, because all their competitors probably have similar problems. You might get lucky and find a provider whose issues aren’t as much of an issue for you specifically. But the headache of switching is stressful enough that shopping around may well not be worth it.

#enshittification #latestagecapitalism